Shipping policy
SHIPPING POLICY
Thank you for shopping with Audrie Austin LLC. We want your experience to be as smooth and enjoyable as the products you ordered.
Processing Time All orders are processed within 3–5 business days. Orders placed on weekends or holidays will begin processing the next business day.
WEAR Collection (Print-on-Demand) WEAR collection items are printed and fulfilled on demand through our production partner. Please allow 7–14 business days for delivery after processing. You will receive a tracking number once your order has shipped.
andSo! Plant Derived Skincare Skincare orders are processed and shipped from Dallas, Texas. Standard shipping takes 5–7 business days after processing.
Shipping Rates Shipping rates are calculated at checkout based on your order weight and destination.
Domestic Shipping Only At this time we ship within the United States only. International shipping is not available.
Order Tracking Once your order ships you will receive an email confirmation with your tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages Audrie Austin LLC is not responsible for packages lost or delayed by the carrier. If your package has not arrived within the estimated delivery window please contact us at info@audrieaustin.com and we will do our best to assist you.